Shipping & Returns
Ready Hour offers FREE SHIPPING on all orders to the 48 contiguous United States. We ship most orders from our warehouse in 2-3 business days. The coronavirus emergency has caused some of our new orders that include food storage items on backorder to ship with a delay of up to 2 weeks at this time.
Note that for shipping we primarily use UPS for delivery and they will only make shipments to a valid street address, not to a P.O. Box. A package that is addressed to a P.O. Box may be delayed, will not be covered by any UPS Service Guarantee, and may require an address correction charge. We also reserve the right to ship large or heavy packages to your physical address.
For Alaska & Hawaii, we do not offer free shipping and rates vary based on the weight of the package. Expect delivery to your home in AK and HI in about 4 weeks via USPS once shipped from our warehouse.
Ready Hour also ships to Canada. See rates for Canadian shipping, duties and taxes on your order at checkout.
On occasion, there may be a slight shipping delay due to a spike in sales, epidemics, natural disasters, national holidays, and emergencies including hurricanes, blizzards, or airport/delivery service shutdowns.
We extend a 30 day, no-questions-asked return policy on unopened, unused products. Upon receipt of the returned items in their original packaging and condition at the purchaser's expense, Ready Hour will credit your original method of payment for the products purchased, less delivery charges. If 30 days have gone by since your purchase, unfortunately we can’t offer you a credit.
Our address for authorized returns to Ready Hour is:
1175 South Meridian Park Road, Suite A, Salt Lake City, UT 84104
If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
Seller has collected the simplified sellers use tax on taxable transactions delivered into Alabama and the tax will be recited on the customer’s behalf to the Alabama Department of Revenue.
Seller’s program account number is SSU-R010417611.